HCI Fitness Sprint Outrigger Scull Rowing Machine

HCI Fitness Sprint Outrigger Scull Rowing Machine
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My purchase was based on several great reviews and a fair price for the rower. It is the perfect size for an average room, easy to use and a very solid machine. However, after the first use, one of the hydraulic shafts (that sets the amount of resistance) began to fail. So, the resistance setting on that rowing arm needs to be reset after only a dozen pulls. I contacted HCI fitness and their affiliates to get a replacement part - There were none and/or they were less than willing to help after several attempts. I still can't find a replacement part anywhere. Too bad. Overall the unit would be great, but based on this failed part and total lack of help getting a replacement part from the manufacturer or distributor, I DO NOT recommend this product.